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Showing 481 to 490 of 523 search results for level complaints data 2023.

  1. Consumer Investments Strategy – 1 year update

    Corporate documents Published: 18/10/2022 Last modified: 15/06/2023
    The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  2. Understanding approaches to D&I in financial services

    Multi-firm reviews Published: 12/12/2022 Last modified: 13/12/2022
    The FCA observed how financial services firms are designing and embedding diversity and inclusion strategies. The observations give an overview of initiatives to improve diversity and inclusion, which industry leaders can consider in reviewing their

  3. Final Guidance: Business interruption insurance test case - proving the presence of coronavirus (Covid-19)

    Policy and guidance Finalised guidance Published: 03/03/2021 Last modified: 21/04/2021
    This guidance sets out the types of evidence and methodologies which policyholders may use when proving the presence of coronavirus (Covid-19) in a particular area around their premises.

  4. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

  5. Financial Lives 2020 survey: the impact of coronavirus

    Data and research Financial Lives Published: 11/02/2021 Last modified: 26/07/2023
    The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.

  6. FCA places restrictions on twice as many consumer investment firms this year

    Press Releases Published: 18/10/2022 Last modified: 13/06/2023
    The FCA has placed restrictions on twice as many firms in the investment market compared to last year, as part of its strategy designed to prevent harm in the consumer investment market.

  7. The FCA and PRA propose measures to boost diversity and inclusion in financial services  

    Press Releases Published: 25/09/2023 Last modified: 07/11/2023
    In consultation papers published today, the financial regulators have set out proposals to boost diversity and inclusion to support healthy work cultures, reduce groupthink, and unlock talent.

  8. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  9. Commentary on Mortgage lending statistics - March 2020

    Data Published: 10/03/2020 Last modified: 14/12/2023
    Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2019 Q4.

  10. Branch and ATM closures or conversions; good practice and areas for improvement

    Data Published: 23/02/2022 Last modified: 25/01/2023
    Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions.
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