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Showing 521 to 523 of 523 search results for level complaints data 2023.
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Sanctions systems and controls: firms’ response to increased sanctions due to Russia’s invasion of Ukraine
We set out key findings from our assessments of sanctions systems and controls in financial services firms. We include examples of good practice and areas for improvement, to help firms deliver even greater compliance with sanctions. -
Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation
Continue to engage with the industry to encourage them to create a real-time data sharing system; and. ... Take up of payday loans is higher in localities categorised as having lower incomes and greater levels of deprivation. -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version.