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Business interruption test case: Hiscox Action Group appeal written respondent case [pdf]
This is the respondent written case of Hiscox Action Group for the appeal to the Supreme Court in the Business Interruption insurance test case. -
Business interruption test case: QBE UK Limited appeal written respondent case [pdf]
This is the respondent written case of QBE UK Limited for the appeal to the Supreme Court in the Business Interruption insurance test case. -
Business interruption insurance test case: tracked changes questions for determination [pdf]
Tracked changes version so that you can see how this document has developed to date from the proposal published on 1 June 2020. A list of potential questions arising from insurers’ reasons for denying claims, and which have informed the FCA’s -
Aggregate complaints data to 2019 H2 [xlsx]
Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress. -
Coronavirus (Covid-19): Information for firms on working with consumers and clients
Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims. -
Wealth Management Association (formerly APCIMS) speech
Speech by FCA Chairman, John Griffith-Jones, delivered to the Wealth Management Association in London. This is the text of the speech as drafted, which may differ from the delivered version. -
Notice of Decision 2023: Intelligent Protection Solutions JJH Ltd [pdf]
This Notice of Decision (Intelligent Protection Solutions JJH Ltd) refers to a failure to carry on regulated activities. We imposed a cancellation. -
British Steel Pension Scheme – our approach to enforcement
Read about the FCA's investigations into firms and individuals who provided unsuitable advice to consumers to transfer out of the British Steel Pension Scheme (BSPS), as well as other defined benefit (DB) pension schemes. -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Aggregate complaints data to 2019 H1 [xlsx]
Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress.