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Statement on the CMA’s response to the Citizens Advice super-complaint on excessive prices for disengaged consumers
The Competition and Markets Authority (CMA) has published its response to the Citizens Advice super-complaint on excessive prices for disengaged consumers. The super-complaint covers several markets, including insurance, cash savings and mortgages. -
Occasional Paper No. 23: Full disclosure: a round-up of FCA experimental research into giving information
This paper describes the results of eight experiments into giving information carried out by the FCA. -
CP20/15: Liquidity mismatch in authorised open-ended property funds
We are consulting on measures to address the potential harm caused by a mismatch in liquidity in certain UK authorised funds that invest directly in property, for example offices, shops and warehouses. -
FCA publishes Annual Report 2015/16 and report of its competition activities since 2013
These included looking at investment and corporate banking, asset management, competition in the mortgage sector and the use of “Big Data” in the retail general insurance sector;. -
Direct Line to carry out a past business review relating to the FCA's pricing rules
Direct Line Group will carry out a review to identify all instances where a customer has been overcharged and provide appropriate redress. -
Finalised Guidance: Cancellations and refunds: Helping consumers with rights and routes to refunds
Since the outbreak of the coronavirus (Covid-19) pandemic, there has been an unprecedented number of cancellations of trips, holidays, and other events. -
CP15/4: Whistleblowing in deposit-takers, PRA-designated investment firms and insurers
This consultation paper proposes a set of rules that will apply to UK banks, building societies, credit unions, PRA-designated investment firms and insurance and reinsurance firms, including third country branch -
High-cost short-term credit and coronavirus: temporary guidance for firms
This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans. In addition, this guidance applies to firms that have acquired such loans. It applies to both current loans and loans entered -
PS15/24: Whistleblowing in deposit-takers, PRA-designated investment firms and insurers
PRA-designated investment firms, and. insurance and reinsurance firms within the scope of Solvency II, the Society of Lloyd’s and managing agents. ... we regulate, such as stockbrokers, mortgage brokers, insurance brokers, investment firms and consumer -
Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market
As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper