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What firms and customers can expect from the consumer duty and other regulatory reforms
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global. -
FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018
The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018. -
RMA-C Client money and assets: help text
RMA-C Client money and assets: help text -
Credit cards (including retail revolving credit) and coronavirus: temporary guidance for firms
FCA publishes temporary guidance on credit cards during the coronavirus situation -
CP15/13: General Insurance Add-ons Market Study – Proposed Remedies: banning opt-out selling and supporting informed decision-making for add-on buyers
appropriate and timely information on add-on products: insurers, intermediaries, other distributors and their representatives selling general insurance products. ... banning opt-out selling, and. improving product information provision in relation to -
Final Notice 2018: R M H Financial Services (Robert Michael Hulme trading as) [pdf]
This final notice refers to a failure to satisfy the suitability threshold condition (COND) and to be open and co-operative with the Authority (PRIN 11) in the investment advisory sector, mortgage lenders and intermediaries sector and General -
PS22/8: Protecting investors in authorised funds following the Russian invasion of Ukraine
We respond to feedback to CP22/8. We also set out final rules and guidance which allow authorised fund managers to create separate unit classes (side pockets) for retail investment funds affected by the invasion of Ukraine. -
FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
Chris has also held senior posts in banking, insurance and in consulting where he advised major global firms and public sector bodies.Chris is a member of the Foreign and Commonwealth ... Caroline Ramsay is a Chartered Accountant with 20 years’ -
FCA launches discussion on competition impacts of Big Tech on financial services industry
The FCA is seeking views on the potential competition benefits and harms from Big Tech firms’ entry into retail financial services sectors -
FCA fines Towergate and former director Timothy Philip for client and insurer money failings
Towergate, an insurance intermediary which holds both client and insurer money, accumulated a shortfall of £12.6 million in its client and insurer money bank accounts which, due to systems and ... In February 2016 we took action against another