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CP15/40: Financial Services Compensation Scheme: changes to the Compensation sourcebook
You should read this consultation paper if you are:. an authorised financial services firm. ... a person who has assumed responsibility for the liabilities of an authorised financial services firm. -
FSA and OFT publish guidance to firms designing new payment protection products
The Financial Services Authority (FSA) and the Office of Fair Trading (OFT) have jointly published final guidance to help prevent the problems associated with Payment Protection Insurance (PPI) recurring in a new generation of products. -
Methodology note on calculating capital pressures
In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Complaints data items: FAQs
Complaints data items: FAQs -
FCA confirms introduction of rent-to-own price cap
The Financial Conduct Authority (FCA) has today confirmed the introduction of a price cap to protect some of the most vulnerable customers in the UK in the rent-to-own (RTO) sector. The cap will be introduced from 1 April 2019 and will save -
FCA proposes additional measures to help insurance customers in financial difficulty
The FCA has published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020. -
Consumer warning on pre-paid probate plans
We strongly advise you to consider carefully whether a pre-paid probate plan meets your needs and offers value before buying as there are no regulatory protections in place for you. -
Increasing transparency and engagement at renewal in general insurance markets: PS16/21
In this Policy Statement we report on the main issues arising from Consultation Paper 15/41 - Increasing transparency and engagement at renewal in general insurance markets - and confirm the final rules and non-Handbook guidance.