Search results
Showing 961 to 970 of 1022 search results for mortgage data and consumer research.
-
FS20/11: Further support for consumers impacted by coronavirus: feedback on draft guidance and rules (motor finance, high-cost short-term credit, rent-to-own, buy-now pay-later and pawnbroking)
This feedback statement affects firms that provide motor finance; high-cost short-term credit products; and buy-now pay-later, rent-to-own and pawnbroking agreements. -
Overall complaints fall by 2.1% but banking and credit card complaints increase
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015. -
A regulatory perspective: the drivers of culture and the role of purpose and governance
Marc Teasdale speaks on regulatory perspective, the driver of cultures and the role of purpose and governance. -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum -
PS20/14: Delay to the implementation of the European Single Electronic Format (ESEF)
Policy Statement following consultation on proposals to delay the implementation of the European Single Electronic Format. -
Consumers with cash savings need better information and easier switching says FCA
in the £700bn cash savings market often does not work well for consumers, particularly those with long-standing accounts. ... More also needs to be done to reduce the hassle for consumers to switch their savings. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
Clydesdale’s inappropriate policies meant that, for PPI complaints about loans and mortgages which had been repaid more than seven years prior to the date of the complaint, its complaint handlers ... To support this it has three operational objectives: -
The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review
Most firms are using the ‘independent’ tag correctly, which is important in helping consumers understand what service they are buying. ... In April, the FCA will be releasing the remaining part of the second cycle of research, which looks at how cost -
The Financial Conduct Authority to gather evidence on how the PPI complaints process is working
Making such complaints is free to consumers and there is no need to use a claims management company. ... Since January 2011, firms have handled over 14m PPI consumer complaints about the sale of PPI, upholding over 70% and paying £17.3bn compensation. -
FCA publishes update on proposed new rules to help credit card customers in persistent debt and asks for further views
The FCA published an updated consultation on rules to help customers in persistent credit card debt.