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About our complaints data
This page provides more information about how the FCA collects and reports complaints data. -
AIFMD updates
There are several updates the FCA has published on Alternative Investment Fund Managers Regulations. Find out about the FCA's updated guides and forms. -
MCE Insurance Limited enters administration
The directors of MCE Insurance Limited placed it into administration and appointed Joint Administrators. -
TR13/1 - Motor Legal Expenses Insurance (MLEI) thematic project
We undertake thematic projects to assess current and future risks in relation to a particular issue or product. This may be across a number of firms, within a specific part of the sector, or at market level. -
PS24/1: Temporary changes to handling rules for motor finance complaints
We set out and explain our response to a potential increase in complaints in the motor finance market. -
East West Insurance Company Limited enters administration
Insurance firm East West was placed into administration on 12 October 2020. Richard Barker and Simon Edel, both of Ernst & Young LLP, were appointed as Joint Administrators. -
Business interruption insurance test case: draft guidance for firms
FCA publishes draft guidance for firms on the business interruption insurance test case -
General FAQs for policyholders with business interruption insurance
Guidance on how to make a claim and more information on clauses. -
Primary Market Bulletin 40
In this edition we provide feedback on our consultation in PMB 34 and highlight changes to the Knowledge Base on the prospectus regime as a result of the consultation. -
PS15/22: General Insurance Add-Ons Market Study – Remedies: banning opt-out selling across financial services and supporting informed decision-making for add-on buyers [pdf]
In this Policy Statement we report on the main issues arising from Consultation Paper 15/3 (General Insurance Add-ons Market Study – Proposed Remedies: Banning opt-out selling across financial services and supporting informed decision-making for