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Showing 111 to 120 of 1519 search results for needs of their vulnerable customers.
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Helping consumers with debt management plans
Consumers who need advice on their debt management plan can contact the Money Advice Service. ... writing to customers of firms which no longer have the relevant permissions with advice. -
Statement on funeral plan provider applications
From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Ageing population and financial services
In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. -
Banks, building societies and credit unions – branch access for essential services update
Banks, building societies and credit unions have made significant efforts to maintain essential services for their customers during the coronavirus (Covid-19) crisis -
FCA makes it easier for people to compare bank accounts
The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive -
CP21/13: A new Consumer Duty
We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers -
A financial system to support the recovery
Speech by Charles Randell, Chair of the FCA, to a virtual roundtable of bank chairs hosted by UK Finance. -
The FCA’s Business Plan and Priorities
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester -
PS24/8: Access to cash
FCA proposals for how it supports access to cash in an increasingly digital world.