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Showing 1111 to 1120 of 1521 search results for needs of their vulnerable customers.

  1. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.
  2. Reducing and preventing financial crime

    Corporate documents Published: 08/02/2024 Last modified: 08/02/2024
    We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year.
  3. CPP redress scheme opens - customers have until end of August 2014 to claim

    Press Releases Published: 03/02/2014 Last modified: 03/02/2014
    In line with our objective to provide an appropriate degree of protection for consumers, we have updated our website to explain what customers should expect and what they need to do. ... Customers who had both products will receive two forms. Customers
  4. Four former directors of online consumer credit broker banned for misleading customers

    Press Releases Published: 25/07/2018 Last modified: 25/07/2018
    The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved).
  5. Directions and requirements placed on Samweb for providing misleading information to consumers

    News stories Published: 07/11/2022 Last modified: 16/11/2022
    FCA has issued First and Second Supervisory Notices.
  6. FCA proposes ways to make financial advice more accessible

    Press Releases Published: 30/11/2022 Last modified: 30/11/2022
    ​​​​​​​As part of its consumer investment strategy, the FCA has set out new proposals to improve people’s access to financial advice so they can invest with confidence. 
  7. Undertaking cashflow modelling to demonstrate suitability of retirement-related advice

    Published: 20/03/2024 Last modified: 20/03/2024
    Our work on reviewing defined benefit transfer advice and our ongoing supervisory work identified concerns about how firms prepare and use cashflow modelling.
  8. FCA writes to firms about the treatment of retained interest on customers’ cash balances

    Press Releases Published: 12/12/2023 Last modified: 12/12/2023
    The Financial Conduct Authority (FCA) has today written to investment platforms and SIPP operators setting out its concerns on the way they deal with any interest earned on customers’ cash balances.
  9. PS19/16: High-Cost Credit Review: Overdraft policy statement

    Policy statements Published: 07/06/2019 Last modified: 11/09/2020
    These are the final rules we are introducing to reform the overdraft market.
  10. OPBAS publishes report on progress and themes from 2020/21

    Press Releases Published: 20/09/2021 Last modified: 20/09/2021
    The Office for Professional Body Anti-Money Laundering Supervision (OPBAS) releases its 2020/21 report on progress made in tackling money laundering by professional body supervisors.