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Showing 1191 to 1200 of 1521 search results for needs of their vulnerable customers.

  1. Firms reminded about potential financial crime risks linked to Afghanistan

    Statements Published: 31/08/2021 Last modified: 31/08/2021
    We are reminding firms to be aware of the potential financial crime risks linked to Afghanistan
  2. Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice

    Good and poor practice Published: 07/09/2023 Last modified: 15/11/2023
    The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice.
  3. FS20/1: Recognition of codes: feedback on QCP 25 CP19/27

    Feedback statements Published: 11/02/2020 Last modified: 07/08/2020
    We summarise responses to QCP 19/27 on the recognition of the Lending Standards Board’s (LSB) Standards of Lending Practice for business customers. We also outline our next steps.
  4. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    The FCA is concerned that customers are being charged high rates to contact financial services firms and will consult with industry, consumer organisations and consumers to ensure customer calls are more ... At difficult times the last thing people need
  5. FCA publishes Decision Notice against financial adviser for pension transfer advice failings

    Press Releases Published: 09/08/2021 Last modified: 09/08/2021
    The Financial Conduct Authority has published a Decision Notice against Geoffrey Edward Armin of Retirement and Pension Planning Services
  6. FCA review highlights gap between insurance claims service and SMEs’ expectations

    Press Releases Published: 22/05/2015 Last modified: 22/05/2015
    Whilst SMEs’ insurance needs can be relatively complex our review found that they are also less likely to be sophisticated customers and many have similar knowledge and experience to retail consumers ... that claims are taken seriously and processed
  7. A forward look at regulation of the UK’s wholesale financial markets

    Speeches Published: 16/03/2021 Last modified: 16/03/2021
    Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at the ISLA's Post Trade Conference on 16 March.
  8. PS23/5: Debt Packagers: Feedback to CP23/5 and final rules

    Policy and guidance Policy statements Published: 02/06/2023 Last modified: 02/06/2023
    We set out our new rules banning debt packagers from receiving referral fees and summarise feedback to CP23/5 and our response.
  9. HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices

    Press Releases Published: 20/01/2017 Last modified: 26/04/2019
    HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial
  10. Changes to the Board of the Financial Conduct Authority announced

    Press Releases Published: 04/03/2019 Last modified: 27/06/2019
    Consumer expert Richard Lloyd has been appointed as a Non-Executive Director to the Board of the Financial Conduct Authority (FCA).