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Showing 1211 to 1220 of 1522 search results for needs of their vulnerable customers.

  1. Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market

    Speeches Published: 06/11/2018 Last modified: 06/11/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.
  2. Claims management companies must raise advertising standards, says FCA

    Press Releases Published: 23/08/2019 Last modified: 23/08/2019
    Claims management companies (CMCs) must do more to ensure their promotions do not mislead potential customers according to the Financial Conduct Authority (FCA). Since the FCA took over regulation of CMCs on 1 April 2019 it has reviewed over 200 CMC
  3. Feedback from ‘Working Better Together With Data’ event

    News stories Published: 30/10/2014 Last modified: 22/04/2016
    A year on from publishing ‘The FCA Data Strategy - How we will manage and use the data we collect', we hosted our first data-focused event – ‘Working Better Together With Data’ on 25 September 2014. 
  4. Levelling the playing field – innovation in the service of consumers and the market

    Speeches Published: 20/04/2021 Last modified: 20/04/2021
    Speech by our CEO, Nikhil Rathi, to FinTech Week.
  5. Eight weeks remaining for card security product holders to claim compensation

    Press Releases Published: 18/01/2016 Last modified: 18/01/2016
    reporting the matter, customers were only liable for unauthorised transactions in limited circumstances. ... Any such compensation claims must however be made by 18 March 2016 so customers should not delay.
  6. Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions

    Occasional papers Published: 30/08/2022 Last modified: 15/11/2022
    This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions.
  7. FCA says general insurance add-on industry must make changes

    Press Releases Published: 11/03/2014 Last modified: 11/03/2014
    We believe our proposals will address these issues and prevent consumers paying for poor-value insurance products that they may not need or use.”. ... requiring firms to publish claims ratios to highlight low-value products, pressuring providers to
  8. FCA reviews find mortgage firms lending responsibly but scope for improvement on competition

    Press Releases Published: 16/05/2016 Last modified: 09/11/2016
    some firms need to make process improvements to help them consistently assess and record their lending decisions. ... some firms could be more proactive and consistent in making use of flexibilities and exceptions to the responsible lending requirements
  9. Credit card provider NewDay to provide over £4 million in redress to customers

    Press Releases Published: 24/03/2016 Last modified: 24/03/2016
    Credit card provider NewDay to provide over £4 million in redress to customers. ... Customers within the scope of the scheme do not need to take any action as NewDay will be writing to them over the next two to three months.
  10. TR19/4: Understanding the money laundering risks in the capital markets

    Thematic reviews Published: 10/06/2019 Last modified: 11/06/2019
    We carried out this thematic review to look at the money-laundering risks and vulnerabilities in the capital markets and, where possible, to develop case studies to help inform the industry.