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Showing 1271 to 1280 of 1522 search results for needs of their vulnerable customers.
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FCA tells credit card firms to review their approach to persistent debt customers
FCA tells credit card firms to review their approach to persistent debt customers. -
FCA sets out its approach to financial promotions in social media
promotions. More particularly, firms are using, or wanting to use social media for their communications with customers. ... Primarily, what firms do on social media must ensure customers are at the heart of their business. -
Financial Conduct Authority fines Credit Suisse and Yorkshire Building Society for financial promotions failures
Tracey McDermott, FCA’s director of enforcement and financial crime said:. "It is crucial that firms consider the needs of their customers from the time that products are being designed through ... Some customers will already have been contacted. YBS -
PS21/18: Restricting CMC charges for financial products and services claims
This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services. -
FCA finds concerns over insurers’ valuation of written-off or stolen vehicles
The Financial Conduct Authority (FCA) has identified shortcomings in how some motor insurance firms are valuing written-off or stolen vehicles. -
FCA bans Simon Hughes for failures in advice given to British Steel Pension Scheme Members
The FCA has banned Simon Hughes of S&M Hughes Limited (in liquidation) from advising customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm. -
Competition and innovation in financial services: the regulator’s perspective
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Cheung Kong Graduate School of Business. -
MiFID II costs and charges disclosures review findings
As part of our supervision work, we looked at the costs and charges disclosures of a sample of 50 firms authorised as MiFID investment firms in the retail investments sector. We wanted to understand if firms were complying with the new rules and -
Liquidity management for investment firms: good practice
The FCA has been working with the Bank of England, at the request of the Financial Policy Committee (FPC), to assess risks posed by open-ended investment funds investing in the fixed income sector. As part of this work we have engaged with a number -
FCA publishes results of thematic reviews into enhanced transfer values and SIPP operators
ETV thematic review identifies risk of customers losing out on retirement income due to poor advice. ... The FCA will work with firms to ensure that affected consumers receive appropriate redress and for most consumers there is no need to act straight