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Showing 1381 to 1390 of 1522 search results for needs of their vulnerable customers.
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Firms continue to fail to meet our expectations on their use of dealing commission
We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015. -
CP13/10: Detailed proposals for the FCA regime for consumer credit
The majority of adults in the UK are customers, or potential customers, of financial services firms. ... We have set wording that firms will need to use to make it clear to consumers that they are regulated by us. -
Regulatory co-operation between the UK and US: now and in the future
Panel appearance by Nausicaa Delfas, Executive Director of International at the BritishAmerican Business Transatlantic Finance Forum, New York City -
Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms
We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020 -
Martin Wheatley calls for greater transparency in the asset management sector at the 2013 FCA Asset Management Conference
The FCA will be consulting with asset managers to see what changes need to be made to the existing regulation, which have been in place since 2006. ... Then the discussion is about how best to get there – is evolution enough or do we collectively need -
FCA finds annuity market not working for consumers - Competition Market Study launched
The results show that all annuities sold to existing customers are expected to be more profitable than those sold on the open market. ... 168,000 sold internally to existing customer. 24,000 sold through a tied arrangement with a provider. -
TR15/10: Fair treatment for consumers who suffer unauthorised transactions
We found that firms are generally meeting their legal requirements and are making a good effort to deliver fair outcomes for their customers. ... Overall, however, firms seem to be trying to balance the need to consider claims on a case-by-case basis -
FCA reminds asset managers of importance of meeting investors’ expectations
However, the industry needs to consider how it communicates when funds are linked to financial benchmarks. ... The UK fund industry plays a vital role in delivering financial investment services to customers, managing over £6 trillion of assets. -
FS19/04: Fair Pricing in Financial Services: summary of responses and next steps
This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018. -
Payday firm Dollar agrees to improve lending practices and refund £700,000 to its customers
Payday firm Dollar agrees to improve lending practices and refund £700,000 to its customers. ... Customers do not need to take any action: Dollar will shortly be contacting those that have been affected.