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Showing 141 to 150 of 1519 search results for needs of their vulnerable customers.
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Motor finance agreements and coronavirus: temporary guidance for firms
FCA temporary motor finance guidance applies to regulated firms that issue regulated motor finance agreements. -
Agile regulation and planning for success
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at CISI/The Financial Planning Conference 2022 -
Sustainability
something only institutions that submit Libor need to worry about and then only on the LIBOR related desks. ... The PSR will have objectives to promote competition and innovation, and to ensure responsiveness to consumer needs. -
Consumer Duty implementation plans
The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed -
HomeServe fined £30 million for widespread failings
HomeServe has accepted that it needed to restore its customer focus and move away from a culture of putting profits before treating customers fairly. ... The FCA considers that the failings were particularly serious given that a significant proportion of -
Regulatory priorities for retail banking
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments. -
Review of debt management sector gets underway
We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan. -
FCA reminds consumers financially impacted by coronavirus of the support available
The FCA has published finalised guidance for firms, to ensure that mortgage customers whose homes may be repossessed are treated fairly and appropriately, particularly where there are risks of harm to customers who are vulnerable, including as a -
Retail banking: our review of Basic Bank Accounts
We have reviewed how retail banks provide information about Basic Bank Accounts. -
Maturing dormant Child Trust Fund accounts
Information for Child Trust Fund (CTF) providers on the treatment of dormant accounts at maturity, including legislative changes and how to apply for a modification by consent if a client can’t be contacted.