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Showing 1411 to 1420 of 1522 search results for needs of their vulnerable customers.
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Information on enforcement on transparency of consumer facing documents - June 2022
The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents. -
Payday lender Cash Genie to provide £20 million redress to over 92,000 customers
A number of serious failings took place which caused detriment for many customers. ... Customers do not need to take any action. Cash Genie aims to contact all affected customers by 18 September 2015. -
FS20/6: Temporary financial relief for customers impacted by coronavirus: feedback on draft guidance for mortgages
On 22 May 2020, we published draft guidance on the fair treatment of home finance customers in temporary payment difficulty as a result of the current exceptional circumstances arising out of coronavirus (Covid-19) -
Guinness Mahon Trust Corporation Limited in administration and SIPP business immediately sold to Hartley Pensions
On 17 February 2020, and following complaints in relation to historic high-risk non-standard investments, the directors of Guinness Mahon Trust Corporation Limited (GMTC), a firm authorised and regulated by the FCA, appointed Adam Stephens and Nick -
FCA confirms final rules on improving the quality of pension transfer advice
The FCA has published feedback and final rules and guidance from its consultation on improving the quality of pension transfer advice. -
Regulated financial advice firms and individuals that attempt to avoid their redress liabilities
The FCA provides information to regulated financial advice firms -
FCA finds weak price competition in some areas of the asset management sector
The Financial Conduct Authority (FCA) has today published the interim findings of its asset management market study, which suggests that there is weak price competition in a number of areas of the asset management industry. -
CP16/2: Mortgage Credit Directive: Minor changes to our rules and guidance
but think you may not have applied for the correct permissions you may need to vary your permission. ... a buy-to-let mortgage contract entered into before 31 May 2008. The changes relating to initial disclosure requirements will particularly affect -
Less than five weeks remaining for CPP customers to claim compensation on mis-sold card and identity protection insurance
People who were mis-sold Card Protection Plan Limited (CPP) card or identity protection insurance products have less than five weeks to submit their compensation claims. -
FG14/3 - Budget 2014 – Pension reforms: guidance to firms in the interim period
In light of these policy announcements, firms will need to make changes to their operational processes and procedures. ... They will also need to consider how to treat customers who are making a decision about their retirement income in the coming year.