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Showing 1471 to 1480 of 1522 search results for needs of their vulnerable customers.
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CP17/13: Fourth money laundering directive and fund transfer regulation implementation (DEPP and EG)
We are consulting on our proposals to ensure that our guidance, policies and procedures relating to the use of our powers under the new money laundering regulations are up to date, effective and proportionate. -
FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd
The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put -
FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding
The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found -
FCA decides to cancel payday lender’s interim permission and ban its sole director
He also failed to take reasonable steps to ensure that WPPL had appropriate systems in place to communicate with customers, to ensure that customer complaints were dealt with adequately, to provide ... Customer complaints were commonly disregarded, and -
CP24/4: Further consultation on the regulatory framework for pensions dashboard service firms
We are consulting on new guidance for firms undertaking this new activity and 2 changes to the rules we originally proposed in CP22/5. -
GC14/6 Social media and customer communications: The FCA’s supervisory approach to financial promotions in social media
set out specific areas that firms need to consider, and provide some solutions and illustrative examples. ... Those in the regulated community using, or wanting to use social media for their communications with customers. -
FCA bans three individuals from working in the financial services industry for non-financial misconduct
The Financial Conduct Authority (FCA) has prohibited Russell David Jameson, Mark Horsey, and Frank Cochran from working in the financial services industry following findings that they are not fit and proper. Each of them had been convicted of -
Festive shoppers at rising risk of loan fee scams as fraudsters pile on the pressure at Christmas
With Christmas fast approaching, the FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid loan fee fraud. -
CP18/23: Claims management companies: recovering the costs of regulation and the Financial Ombudsman Service
This paper sets out our proposals for recovering the costs of regulating claims management companies (CMCs) when applications open for temporary permissions on 1 January 2019. -
FCA urges victims to come forward after getting confiscation order against three individuals
The Financial Conduct Authority (FCA) has today confirmed new rules which apply to certain types of open-ended fund investing in inherently illiquid assets such as property. The new rules apply to these funds, known as non-UCITS retail schemes (NURSs