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Showing 1501 to 1510 of 1522 search results for needs of their vulnerable customers.
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LIBOR and the FCA's powers under the UK Benchmarks Regulation: questions and answers
In September 2021, we published information for firms to help manage an orderly wind-down of LIBOR. We explain this as well as information about our UK Benchmarks Regulation (BMR) powers. -
TR14/8 - Insurers’ management of claims – household and retail travel
The emergency assistance activities of travel insurers and the need for the right insurance. ... process, where poor behaviours could lead to poor customer outcomes and have a wider impact on trust in the market. -
FCA secures commitment from high street banks to use a ‘retry system’ when processing payments to stop unnecessary penalty charges
The Financial Conduct Authority (FCA) has reached an agreement with seven of the UK’s biggest high street banks that will see them use a same day ‘retry system’ when processing Direct Debits, standing orders and future dated bill payments. -
FCA, PRA and Bank of England set out plan to improve diversity and inclusion in regulated firms
The FCA, PRA and Bank of England have opened a discussion with stakeholders on ambitious plans to improve diversity and inclusion in financial services, to achieve better outcomes for consumers and across markets. -
FCA consults on new rules for claims management firms to raise standards of conduct and protect consumers
We are consulting on new rules for claims management companies to raise standards of conduct. We will become the regulator of claims management companies (CMCs) on 1 April 2019. -
Implementing MiFID II – multi-firm review of research unbundling reforms
Our rules to implement the Markets in Financial Instruments Directive (MiFID) II require asset managers to explicitly pay for third-party research, and brokers to price and provide research separately. These are the findings of our review on how -
Sanctions systems and controls: firms’ response to increased sanctions due to Russia’s invasion of Ukraine
We set out key findings from our assessments of sanctions systems and controls in financial services firms. We include examples of good practice and areas for improvement, to help firms deliver even greater compliance with sanctions. -
FCA confirms rules for legacy use of synthetic LIBOR rates and no new use of US dollar LIBOR
FCA confirms it will allow temporary use of ‘synthetic’ sterling and yen LIBOR rates in all legacy LIBOR contracts, other than cleared derivatives, that have not been changed at or ahead of end-2021 -
PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules
On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge. -
CP18/35: Rent-to-own and alternatives to high-cost credit – feedback on CP18/12 and consultation on a price cap
This paper sets out our proposed price cap on the rent-to-own market, summarises feedback to CP18/12 on the questions we asked about rent-to-own, and sets out our final rules on a point-of-sale ban on extended warranties alongside the sale of an RTO