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Showing 291 to 300 of 1519 search results for needs of their vulnerable customers.

  1. Rent-to-own provider BrightHouse to provide over £14.8 million in redress to around 249,000 customers

    Press Releases Published: 24/10/2017 Last modified: 24/10/2017
    Following engagement with the FCA, BrightHouse has committed to pay over £14.8 million (in the form of cash payments and balance adjustments) to 249,000 customers in respect of 384,000 agreements for lending which may not have been affordable and
  2. Insights from the 2020 Cyber Coordination Groups

    Research notes Published: 29/04/2021 Last modified: 29/04/2021
    Overview and insight from the latest quarterly Cyber Coordination Group meeting
  3. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.
  4. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 
  5. FCA publishes new data on trends in the retirement income market

    Press Releases Published: 23/02/2017 Last modified: 23/02/2017
    The Financial Conduct Authority (FCA) have today published their eighth data bulletin. This edition focuses on insights from the consumer contact centre, as well as the latest trends in the retirement income market.
  6. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.
  7. TR14/3 - Thematic Review - Mortgage lenders’ arrears management and forbearance

    Thematic reviews Published: 25/02/2014 Last modified: 30/11/2021
    This report summarises the key findings of our thematic review of mortgage lenders’ arrears management and forbearance.
  8. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.
  9. Firms should strengthen anti-fraud systems and must treat victims of fraud better, review finds

    News stories Published: 07/11/2023 Last modified: 07/11/2023
    We are working with payment service providers to do more to protect consumers from fraud, including authorised push payment (APP) fraud
  10. Compliance, Culture and Evolving Regulatory Expectations

    Speeches Published: 26/04/2021 Last modified: 26/04/2021
    Speech by Mark Steward, Executive Director of Enforcement and Market Oversight.