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Showing 341 to 350 of 1519 search results for needs of their vulnerable customers.

  1. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 26/07/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 
  2. Information for customers of Beaufort Securities Limited (BSL) and Beaufort Asset Clearing Services Limited (BACSL)

    News stories Published: 29/05/2018 Last modified: 15/04/2024
    Information on what you should do if you were a customer of these firms.
  3. Information for The Money Shop, Payday UK, Payday Express and Ladder Loans customers about its redress scheme

    News stories Published: 26/10/2015 Last modified: 09/08/2019
    Affected customers do not need to take any action. The Money Shop, Payday UK, Payday Express and Ladder Loans aim to start contacting all customers immediately to explain how the redress ... Affected customers will not need to apply for redress. There is
  4. FS21/4: Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]

    Feedback statements Published: 23/02/2021 Last modified: 23/02/2021
    FCA Feedback statement (FS21/4) on GC20/3: Guidance for firms on the fair treatment of vulnerable customers:
  5. Change of legal status

    Tasks for firms Published: 06/08/2015 Last modified: 07/05/2024
    Find out how to notify or apply to us if you're changing your firm’s legal status.
  6. Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]

    Finalised guidance Published: 23/02/2021
    This Guidance is issued under section 139A of the Financial Services and Markets Act 2000 as guidance on our Principles for Businesses (the Principles). It sets out our view of what firms should do to comply with their obligations under the
  7. Rent-to-own

    Tasks for regulated firms Published: 18/07/2016 Last modified: 13/02/2023
    The FCA provides information on regulating rent-to-own sector.
  8. GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 23/07/2019 Last modified: 23/07/2019
    Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable.
  9. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms
  10. Consumer Duty

    Focus areas Last modified: 16/05/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first