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Showing 351 to 360 of 1519 search results for needs of their vulnerable customers.

351. TR19/1: Debt management sector thematic review [pdf]

     Thematic reviews Published: 15/03/2019
     This report shares the findings of our thematic review of the debt management sector, which aimed to test whether firms within the debt management sector are meeting our standards, treating their new and existing customers fairly, and delivering

352. Cancelling an authorisation or registration

     Firm authorisation Published: 08/08/2017 Last modified: 03/08/2023
     You need to apply to the FCA to cancel your authorisation or registration. Find out how to submit your application.

353. GC20/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

     Guidance consultations Published: 29/07/2020 Last modified: 02/12/2020
     This guidance consultation discusses the feedback the FCA received on Guidance Consultation 19/3 and seeks views on the FCA's updated draft guidance and its cost benefit analysis.

354. Claims management companies

     Claims management companies Last modified: 13/03/2023
     On 1 April 2019 the FCA will become the regulator of claims management companies in England, Wales and Scotland. Find out more.

355. Credit broking firms: key rules

     Tasks for regulated firms Published: 23/11/2015 Last modified: 16/02/2023
     Read about the key rules for credit broking firms.

356. Travel insurance and coronavirus (Covid-19)

     Tasks for regulated firms Published: 14/10/2021 Last modified: 14/10/2021
     We set out our expectations of firms to consider their regulatory requirements in the changed travel market.

357. IRHP: the review process

     Consumers Published: 26/04/2016 Last modified: 14/12/2021
     IRHP: the review process.

358. Financial Lives: The experiences of vulnerable consumers [pdf]

     Financial Lives Published: 29/07/2020
     This research aims to enhance the FCA's understanding of the experiences of consumers who show characteristics of vulnerability. It will inform the FCA's work in relation to vulnerable consumers, including guidance for firms on the fair treatment of

359. Strong Customer Authentication

     Tasks for regulated firms Published: 01/09/2019 Last modified: 15/02/2023
     The FCA's expectations for your firm when implementing Strong Customer Authentication (SCA), including in e-commerce and online banking.

360. Consumer credit - Sales and advice

     Consumer credit firms Published: 25/04/2019 Last modified: 16/02/2023
     Learn about the information you need to give customers when selling your products, and assessing a customer’s creditworthiness.