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Showing 421 to 430 of 1519 search results for needs of their vulnerable customers.

  1. Event costs

    Last modified: 08/04/2024
    Overall approximate costs for public events that we organise and publicise, from April 2013 onwards.
  2. A to Z of financial terms - Needs of their vulnerable customers

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.
  3. Unfair contract terms

    Tasks for regulated firms Published: 06/05/2015 Last modified: 10/02/2023
    Find out what the FCA can do to tackle unfair contract terms in financial services contracts and what you should focus on.
  4. Protecting consumers

    What we do Published: 18/04/2016 Last modified: 19/07/2022
    Find out how the FCA protects consumers from harm caused by bad conduct in the financial services industry.
  5. Limited Network Exclusion (LNE)

    Tasks for firms Published: 19/09/2017 Last modified: 03/05/2024
    The FCA provides information on the exclusion that applies to providers of limited network payment instruments, such as some shopping centre gift cards.
  6. Operational Resilience

    Tasks for firms Published: 17/05/2017 Last modified: 04/03/2024
    We set out the requirements of our policy and how to report an operational disruption.
  7. Meeting the growth challenge

    Speeches Published: 15/05/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version.
  8. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.
  9. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    having to prove their identity despite having been a bank customer for 30 years supposedly because of anti-money laundering (AML) requirements. ... You cannot easily fix an ex-ante risk appetite so we need to think of a new approach.
  10. Apply for a waiver or modification

    Tasks for firms Published: 06/05/2015 Last modified: 17/08/2023
    Find out how to apply to us for a waiver or modification of Handbook rules.