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Showing 291 to 300 of 756 search results for needs of their vulnerable customers and should consider.

  1. Creditworthiness and affordability: common misunderstandings

    Tasks for regulated firms Published: 26/06/2015 Last modified: 10/02/2023
    There are some common misconceptions among consumer credit firms as to what the FCA rules on creditworthiness and affordability mean. They explain some of the main points and what firms should do to comply with their rules.

  2. Statement on how firms should handle post and paper documents

    Statements Published: 13/05/2020 Last modified: 13/05/2020
    We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way.  

  3. The Evolution of the Mortgage Market

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    But we recognise that there are likely to be difficulties where customers need to extend their mortgages beyond the age of 75 for a number of reasons. ... So, where a customer wants to take out a second charge mortgage, the product meets their needs and

  4. FCA publishes guidance on pension reforms announced in Budget 2014

    Press Releases Published: 09/04/2014 Last modified: 10/04/2014
    They will also need to consider how to treat those customers who are making a decision about their retirement income in the coming year. ... The FCA wants to ensure that customers are making informed decisions about their retirement in light of the

  5. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.

  6. Woodford Equity Income Fund redress

    News stories Published: 10/11/2023 Last modified: 08/03/2024
    This page provides updates on the Settlement Scheme (the Scheme) proposed by Link Fund Solutions Limited (LFS) in relation to the LF Equity Income Fund (WEIF or the Fund).

  7. The FCA and the Future of Retail Banking

    Speeches Published: 26/11/2013 Last modified: 04/11/2019
    Speech by Clive Adamson, FCA Director of Supervision, at the Marketforce and the IEA’s 16th Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Regulatory Sandbox accepted firms

    Firms Published: 27/03/2022 Last modified: 24/05/2024
    Firms that have been accepted into the Regulatory Sandbox, including previous cohorts.

  9. What does the future of insurance broking look like?

    Speeches Published: 02/07/2013 Last modified: 18/07/2013
    Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. TR19/2: General insurance distribution chain

    Thematic reviews Published: 10/04/2019 Last modified: 11/09/2023
    The FCA sets out the key findings from our thematic work on the general insurance distribution chain, its expectations of firms and next steps.