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Showing 391 to 400 of 756 search results for needs of their vulnerable customers and should consider.

  1. £12 million compensation to be paid to thousands of struggling borrowers

    Press Releases Published: 03/11/2022 Last modified: 03/11/2022
    The FCA expects lenders to learn the lessons from good and poor practice during the Covid-19 pandemic to help borrowers during the cost-of-living squeeze.

  2. Approved Persons Regime

    Tasks for firms Published: 12/05/2015 Last modified: 27/04/2023
    Approved persons carry out certain activities on a firm's behalf and must be regulated by us. Learn about our requirements, conduct rules and 'fit and proper' test.

  3. Outsourcing in the life insurance sector

    Firms Multi-firm reviews Published: 04/03/2020 Last modified: 12/11/2020
    We set out our findings from our review of outsourcing and third-party service providers. We identified governance over outsourcing as a priority area for supervision in the life insurers’ portfolio strategy

  4. Apply to become a credit reference agency or credit information services provider

    Firm authorisation Published: 27/04/2020 Last modified: 13/12/2023
    Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.

  5. The future of competition and regulation in retail banking

    Speeches Published: 28/11/2017 Last modified: 28/11/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Future of Retail Banking 2017.

  6. FCA urges Claims Management Companies and High Cost Lenders to work better together

    News stories Published: 31/03/2021 Last modified: 31/03/2021
    We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers.

  7. Approved Persons help text: Connect

    Published: 12/05/2016 Last modified: 04/10/2023
    Read the FCA Connect help text for Approved Persons.

  8. Occasional Paper No. 17: Access to Financial Services in the UK

    Occasional papers Published: 24/05/2016 Last modified: 31/07/2020
    This paper aims to stimulate ideas and foster a culture of access and inclusion throughout retail financial services, that embraces firms, regulators, government and consumer organisations.

  9. FCA review finds weaknesses in some challenger banks’ financial crime controls

    Press Releases Published: 22/04/2022 Last modified: 22/04/2022
    FCA review found that challenger banks need to improve how they assess financial crime risk, with some failing to adequately check their customers’ income and occupation.

  10. TR15/9: Embedding the Mortgage Market Review: Advice and Distribution

    Thematic reviews Published: 25/06/2015 Last modified: 09/07/2015
    The two publications consider customers’ experience of receiving advice and the extent to which firms are recommending mortgages which are suitable for customers’ individual needs and circumstances. ... Other firms placed heavy reliance on completion