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Showing 41 to 50 of 756 search results for needs of their vulnerable customers and should consider.
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Apply to become a general insurance intermediary
Learn how to apply to the FCA for authorisation if you're a general insurance intermediary, Lloyds and London Market Intermediary or a price comparison website. -
Consumer credit and consumers in vulnerable circumstances
So helping people get the right advice and solution they need, before debt gets out of control, is vital. ... We want firms to look at our findings and consider if they are treating customers in vulnerable circumstances fairly. -
Investigation opening criteria
Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct -
Retail banking: our review of Basic Bank Accounts
We have reviewed how retail banks provide information about Basic Bank Accounts. -
FCA provides guidance to firms on maintaining access to cash for customers
The FCA wants to ensure that firms treat their customers fairly when closing a branch or ATM, including considering what alternatives they can provide their customers. -
Consumer Duty: Not once and done
Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps -
Operational resilience insights for insurance firms
Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take. -
Cash-based money laundering
Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
FCA challenges firms to review approach to consumer vulnerability
Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment