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Showing 1081 to 1090 of 1521 search results for needs of vulnerable customers.
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Consumers struggling with rising prices urged to seek help
The Financial Conduct Authority (FCA) and MoneyHelper are urging consumers to get help as soon as possible if they are struggling financially because of the rising cost of living. -
MF Global investors – your questions answered
On 3 February 2012, the administrators for MF Global UK Ltd announced the first distribution of client money to those affected by the firm’s insolvency. Here we answer some frequently asked questions about the situation and what this means if you -
FCA finds current account switching service working for consumers
In addition a small number of operational issues associated with CASS and the switching process more broadly need to be tackled. ... More needs to be done to raise awareness of the tools which already exist to enable customers to move around.”. -
FSA confirms start of full review of interest rate swap mis-selling
The Financial Services Authority (FSA) has confirmed that Barclays, HSBC, Lloyds and RBS will start the full review of their sales of interest rate hedging products (IRHPs) to small businesses. In June last year, the FSA announced that it had found -
TR17/1: Customer understanding: Retail banks and building societies
This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers. -
Debt management firms must raise their game, says FCA
a business model where customers benefit fully from the service offered, and fees are fair and transparent. ... telling customers about free debt services and signposting them to the Money Advice Service for more information in their first communication -
Meeting the challenge in our changing global markets
Speech by Sarah Pritchard, Executive Director of Markets, and Executive Director of International, at the UK Finance and EY: Capital Markets insights launch conference. -
FCA reveals the financial experiences of people in the UK: People in the East Midlands are least likely to be to be struggling to pay bills or over-indebted compared to rest of UK
The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
Where next for investment and asset management regulation?
Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the FT Investment Management Summit Europe 2017. -
22 years of pension savings gone in 24 hours
The FCA and The Pensions Regulator are warning the public about fraudsters targeting people’s retirement savings. This warning comes as new research suggests that 42% of pension savers, which would equate over 5 million people across the UK, could