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Showing 1161 to 1170 of 1521 search results for needs of vulnerable customers.

  1. Rules that apply to firms in SRO and fund operators in the TMPR

    Firms Focus areas Published: 19/08/2020 Last modified: 02/01/2024
    We summarise the rules that apply to firms in the temporary permissions regime (TPR) and fund operators in the temporary marketing permissions regime (TMPR).

  2. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    The FCA’s thematic review assessed the treatment of closed-book customers against four high level customer outcomes:. ... have regard to customers’ information needs through the life cycle of a product.

  3. FCA orders WealthTek Limited Liability Partnership to cease operations as High Court appoints Joint Special Administrators and arrest made

    News stories Published: 05/04/2023 Last modified: 14/09/2023
    BDO LLP to take interim control of WealthTek Limited Liability Partnership.

  4. Card security product holders: compensation scheme now closed

    News stories Published: 18/03/2016 Last modified: 19/09/2016
    Card security product holders were able to claim compensation over potential selling issues, but the deadline for claiming compensation has now passed and no further compensation claim forms will be accepted.

  5. FCA confirms support for consumer credit customers impacted by coronavirus

    Press Releases Published: 19/11/2020 Last modified: 19/11/2020
    The FCA has confirmed updated guidance to firms setting out enhanced support that should be available to consumer credit customers experiencing payment difficulties as a result of coronavirus (Covid-19).

  6. FG17/8: Streamlined advice and consolidated guidance

    Finalised guidance Published: 28/09/2017 Last modified: 11/05/2018
    This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation.  We have updated it to include guidance from our Advice Unit in response to queries received from

  7. Information on Consumer Network and roundtable events - November 2021

    FOI Release Date of Release: 12/11/2021
    The FCA responds to multiple questions on the FCA's Consumer Network.

  8. FCA fines RBS, NatWest and Ulster Bank Ltd £42 million for IT failures

    Press Releases Published: 20/11/2014 Last modified: 20/11/2014
    The IT failure affected over 6.5 million customers in the United Kingdom for several weeks. ... This caused the IT incident that disrupted customers’ ability to use banking facilities on 20 June 2012.

  9. Just one day left to act: PPI complaints deadline is tomorrow

    PPI Press Releases Published: 28/08/2019 Last modified: 30/08/2019
    The FCA issues final reminder to UK consumers - PPI won't be back

  10. FCA proposes new rules on dealing commission for investment managers

    Press Releases Published: 25/11/2013 Last modified: 25/11/2013
    The Financial Conduct Authority (FCA) has today proposed improvements to the rules and new guidance over investment managers’ use of client commissions. These changes will ensure that charges paid by consumers for executing trades and related
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