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Showing 1221 to 1230 of 1522 search results for needs of vulnerable customers.
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Review of host Authorised Fund Management firms
We wanted to test the viability of the host AFM business models and assess whether conflicts of interests were being effectively managed. -
FCA fines Prudential £23,875,000 for failures relating to non-advised annuities sales
The Financial Conduct Authority (FCA) has fined The Prudential Assurance Company Limited (Prudential) £23,875,000 for failures related to non-advised sales of annuities. -
GAP insurers agree to suspend sales following FCA concerns over fair value
The FCA has today announced that multiple insurance firms have agreed to pause sales of Guaranteed Asset Protection (GAP) insurance, following a request from the FCA. -
The FCA publishes report into mortgage lenders’ arrears management and forbearance
In a review of lenders’ approaches to mortgage arrears management, the Financial Conduct Authority (FCA) found firms had improved practices, placing greater emphasis on the need to treat customers fairly, but identified areas on which the industry -
Financial watchdog consults about protections for insurance customers in financial difficulty
The FCA is proposing to update guidance, introduced during the Covid-19 pandemic, to support insurance customers in financial difficulty. -
Update on our work around pensions and retirement income
Pensions and retirement income is a priority sector for the FCA. Read more about our policy work and market monitoring in this area. -
TR14/10 - Developments in the distribution of retail investments: Purchasing investments without a personal recommendation or with simplified advice
For services where customers purchase investments without a personal recommendation, we found that most firms had considered their customers’ needs and tried to design their services to help them make informed ... decisions. This included the range of -
Claims management companies must raise advertising standards, says FCA
Claims management companies (CMCs) must do more to ensure their promotions do not mislead potential customers according to the Financial Conduct Authority (FCA). Since the FCA took over regulation of CMCs on 1 April 2019 it has reviewed over 200 CMC -
Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice
The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice. -
FCA review highlights gap between insurance claims service and SMEs’ expectations
Whilst SMEs’ insurance needs can be relatively complex our review found that they are also less likely to be sophisticated customers and many have similar knowledge and experience to retail consumers ... that claims are taken seriously and processed