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Showing 1271 to 1280 of 1522 search results for needs of vulnerable customers.

  1. Remuneration and performance management of sales staff (SYSC 19F)

    Tasks for regulated firms Published: 23/05/2018 Last modified: 10/02/2023
    FCA provides rules on staff incentives and the remuneration of sales staff and advisers.
  2. FCA fines guarantor lender TFS Loans Ltd (in administration) and requires it to provide redress to affected guarantors

    Press Releases Published: 10/06/2022 Last modified: 10/06/2022
    We have fined TFS Loans Ltd (in administration) £811,900 in relation to deficient affordability checks on 3,150 guarantors in its consumer credit business.
  3. CP15/41: Increasing transparency and engagement at renewal in general insurance markets

    Consultation papers Published: 03/12/2015 Last modified: 13/10/2016
    This can result in consumers defaulting to renew products that are not good value or have become unsuitable for their changing needs. ... Rules that require additional disclosure when customers have renewed the same product four times or more.
  4. PS21/18: Restricting CMC charges for financial products and services claims

    Policy statements Published: 29/11/2021 Last modified: 29/11/2021
    This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services.
  5. The Financial Conduct Authority outlines how it will regulate crowdfunding

    Press Releases Published: 24/10/2013 Last modified: 24/10/2013
    All communications must be presented in a way that the intended customer will understand. ... If it does, the firm will need to apply to FCA for permission to advise on investments.
  6. Greater support for people’s financial decisions, under regulator and government proposals

    Press Releases Published: 08/12/2023 Last modified: 08/12/2023
    The FCA and Government are seeking views, as part of the joint Advice Guidance Boundary Review, on three proposals to help people make more informed investment and pensions decisions.
  7. We consult on changes to redress calculations for unsuitable pension transfer advice

    News stories Published: 02/08/2022 Last modified: 13/09/2022
    We have today published a consultation proposing updates to how redress is calculated for unsuitable defined benefit transfers advice, following a periodic review.
  8. RMA-G training and competence: help text

    Registers and systems Published: 12/05/2016 Last modified: 13/06/2022
    RMA-G training and competence: help text
  9. GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development

    Guidance consultations Published: 11/07/2014 Last modified: 11/07/2014
    report on research on how customers use services that do not provide a personal recommendation. ... research on the experiences of customers purchasing investments without a personal recommendation (‘The motivations, needs and drivers of non-advised
  10. Debt management firm Harrington Brooks to pay redress to 4,500 customers, says FCA

    Press Releases Published: 18/12/2014 Last modified: 03/11/2016
    Debt management firm Harrington Brooks to pay redress to 4,500 customers, says FCA. ... Customers do not need to do anything, and should wait to be contacted by Harrington Brooks.