Search results

Showing 131 to 140 of 1519 search results for needs of vulnerable customers.

131. Banks, building societies and credit unions – branch access for essential services

     Statements Published: 25/03/2020 Last modified: 04/06/2020
     Banks, building societies and credit unions are working closely with the FCA, the Prudential Regulation Authority and HM Treasury to maintain branch access for essential services. The FCA urges customers to only visit branches where absolutely

132. The Importance of Diversity

     Speeches Published: 05/02/2019 Last modified: 08/02/2019
     Speech by Andrew Bailey, Chief Executive of the FCA, at the PIMFA Wealth of Diversity Conference 2019.

133. UK’s cash infrastructure and consumer research

     External research Published: 23/07/2021 Last modified: 23/07/2021
     The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 

134. The Consumer Credit landscape today

     Speeches Published: 27/02/2018 Last modified: 27/02/2018
     Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA).

135. PS22/9: A new Consumer Duty

     Policy statements Published: 27/07/2022 Last modified: 27/07/2022
     We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.

136. Payments after PSD2: evolution or revolution

     Speeches Published: 10/04/2018 Last modified: 10/04/2018
     Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference.

137. Other interventions

     Focus areas Published: 22/07/2019 Last modified: 29/06/2023
     What the FCA is doing to assess creditworthiness, address harm in motor finance, study the credit information market, review the Consumer Credit Act and consider alternatives to high-cost credit.

138. Highlights of the FCA’s new approach in 2021

     Press Releases Published: 31/12/2021 Last modified: 12/01/2022
     Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator

139. FCA confirms next stage of support for consumer credit and overdraft customers

     Press Releases Published: 30/09/2020 Last modified: 02/10/2020
     The FCA has confirmed measures to ensure firms provide tailored support for users of certain consumer credit and overdraft products amid difficulties due to coronavirus (Covid-19)

140. Consumer Duty implementation plans

     Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
     The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed