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Showing 141 to 150 of 1519 search results for needs of vulnerable customers.
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Preparing your firm's wind-down plan
Wind-down plans help firms exit the market in an orderly manner if their business is no longer viable. Find out when and how to prepare one for your firm. -
Consumer credit research: debt management
Read our research to understand the debt management market and the people that use it. -
Review of debt management sector gets underway
We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan. -
HomeServe fined £30 million for widespread failings
HomeServe has accepted that it needed to restore its customer focus and move away from a culture of putting profits before treating customers fairly. ... The FCA considers that the failings were particularly serious given that a significant proportion of -
Competing on integrity
Speech by Martin Wheatley, Chief Executive of the FCA, at the CFA European Investment Conference. This is the text of the speech as drafted, which may differ from the delivered version. -
Insurance Conduct of Business Sourcebook (ICOBS)
Read more about ICOBS, our Handbook rules regulating general and protection insurance products sales. -
FCA publishes findings from the Ageing Population Project
The Financial Conduct Authority (FCA) has today published an Occasional Paper outlining the findings from a project that explored how the ageing population would impact the Financial Services industry. -
IRHP: background to the review
Information on why the review was conducted. -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
FCA proposes the next stage of support for consumer credit and overdraft customers
The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support for users of consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19).