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Showing 1431 to 1440 of 1522 search results for needs of vulnerable customers.

  1. Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms

    Guidance consultations Published: 16/10/2020 Last modified: 30/11/2020
    The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19).

  2. Payday lender Cash Genie to provide £20 million redress to over 92,000 customers

    Press Releases Published: 27/07/2015 Last modified: 09/11/2016
    A number of serious failings took place which caused detriment for many customers. ... Customers do not need to take any action. Cash Genie aims to contact all affected customers by 18 September 2015.

  3. PS15/14: Restrictions on the retail distribution of regulatory capital instruments

    Policy statements Published: 12/06/2015 Last modified: 12/06/2015
    In this paper we set out the rules we are implementing following our consultation on restrictions on the retail distribution of regulatory capital instruments (contingent convertible securities (CoCos) and mutual society shares).

  4. FCA acts to protect consumers transferring out of defined benefit pension schemes

    Press Releases Published: 30/07/2019 Last modified: 30/07/2019
    The Financial Conduct Authority has today published a package of pension related proposals designed to improve the quality of pension transfer advice, and to help consumers get better value from their pension.

  5. FCA cancels payday lender’s interim permission, bans director and refuses application to conduct regulated business

    Press Releases Published: 13/10/2016 Last modified: 13/10/2016
    The Financial Conduct Authority (FCA) has banned Andrew Barry Hart, the sole director, controller and ultimate owner of Wage Payment and Payday Loans Limited (WPPL), from performing any role in regulated financial services. The FCA has also

  6. FG15/4 - Social media and customer communications: The FCA’s supervisory approach to financial promotions in social media

    Finalised guidance Published: 13/03/2015 Last modified: 26/03/2024
    In August 2014, we consulted on our approach to the supervision of financial promotions in social media.

  7. Authorised fund managers’ assessments of their funds’ value

    Multi-firm reviews Published: 06/07/2021 Last modified: 06/07/2021
    This review sets out our findings from our review, where we looked at the processes used by different Authorised Fund Managers (AFMs) when they carry out assessments of value (AoVs or 'Value Assessments') for the funds they operate.

  8. Less than five weeks remaining for CPP customers to claim compensation on mis-sold card and identity protection insurance

    Press Releases Published: 25/07/2014 Last modified: 24/11/2021
    People who were mis-sold Card Protection Plan Limited (CPP) card or identity protection insurance products have less than five weeks to submit their compensation claims.

  9. British Steel Pension Scheme transfers: action from the FCA, FOS and FSCS

    Firms Pensions Corporate documents Published: 24/07/2024 Last modified: 24/07/2024
    The FCA, Financial Ombudsman Service (FOS) and FSCS report on joint action to help former British Steel Pension Scheme members get the retirement they worked for.

  10. The Financial Conduct Authority to gather evidence on how the PPI complaints process is working

    Press Releases Published: 30/01/2015 Last modified: 03/11/2016
    Making such complaints is free to consumers and there is no need to use a claims management company. ... Additionally, firms are proactively sending over 5m letters to customers they have identified as being at high risk of having suffered a past
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