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Showing 1471 to 1480 of 1522 search results for needs of vulnerable customers.
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FCA review finds that most mortgage customers get suitable advice but “scope for improvement”
FCA review finds that most mortgage customers get suitable advice but “scope for improvement”. ... There was no evidence of systemic customer detriment. Some firms were failing to take reasonable steps to obtain sufficient, relevant information about -
FCA bans three individuals from working in the financial services industry for non-financial misconduct
The Financial Conduct Authority (FCA) has prohibited Russell David Jameson, Mark Horsey, and Frank Cochran from working in the financial services industry following findings that they are not fit and proper. Each of them had been convicted of -
Important information for debt management customers of Debt Help & Advice Ltd, First Step Finance Ltd or Primary Business Solutions Ltd
Important information for debt management customers of Debt Help & Advice Ltd, First Step Finance Ltd or Primary Business Solutions Ltd. ... The Financial Services Compensation Scheme is not open to customers of consumer credit firms. -
Festive shoppers at rising risk of loan fee scams as fraudsters pile on the pressure at Christmas
With Christmas fast approaching, the FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid loan fee fraud. -
FG23/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs
We set out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living-costs. -
FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd
The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put -
FCA decides to cancel payday lender’s interim permission and ban its sole director
He also failed to take reasonable steps to ensure that WPPL had appropriate systems in place to communicate with customers, to ensure that customer complaints were dealt with adequately, to provide ... Customer complaints were commonly disregarded, and -
Statement from the Prudential Regulation Authority announces changes to depositor and policyholder protection
The Prudential Regulation Authority (PRA) is today announcing changes to depositor and policyholder protection provided by the Financial Services Compensation Scheme (FSCS). For the majority of depositors currently covered by the FSCS, the existing -
Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation
in all probability, that the customer will return to them for a second, third, fourth (or more) loans where the margins are greater (because the risk of customers defaulting on the ... to us about testing new ideas or techniques that could improve -
FCA urges consumers to carefully consider what cover they require when buying travel insurance
We are aware that some consumers have experienced issues with the scope and terms of their travel insurance when abroad. In particular, some consumers have had issues about whether they are covered for use of private medical facilities when a