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Showing 1491 to 1500 of 1522 search results for needs of vulnerable customers.

  1. The Financial Conduct Authority publishes review into delivering ‘independent’ financial advice following the implementation of the Retail Distribution Review

    Press Releases Published: 20/03/2014 Last modified: 20/03/2014
    they have to objectively consider all types of retail investment products to meet the investment needs of a retail client. ... services to their customers and whether firms that are describing themselves as ‘independent’ are acting independently in
  2. The FCA’s new competition powers: what do they mean for the financial services industry?

    Speeches Published: 21/11/2014 Last modified: 09/11/2016
    Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version.
  3. “We are using the eyes and ears of consumers” – FCA published its 2013/14 Annual Report

    Press Releases Published: 10/07/2014 Last modified: 10/07/2014
    The Financial Conduct Authority will use the millions of consumers who use financial products and services to ensure that the industry meets their needs and expectations, said Chairman John Griffith-Jones ... What we want to see now is that change filter
  4. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.
  5. FCA review of medium-sized firms’ PPI complaints handling finds significant room for improvement

    Press Releases Published: 25/09/2013 Last modified: 29/11/2016
    The FCA found serious problems with complaint handling decisions and communications to customers at two thirds of the firms reviewed (12 of 18). ... to the customer, their personal circumstances, and the manner in which sales were being made at the time.
  6. FCA proposes new rules to help consumers with pre-existing medical conditions access suitable travel insurance

    Press Releases Published: 15/07/2019 Last modified: 23/07/2019
    The Financial Conduct Authority (FCA) has today launched a consultation on proposals designed to help consumers with pre-existing medical conditions (PEMCs) have better access to travel insurance products.
  7. FS21/2: Approach to Repossessions: Updated Tailored Support Guidance for firms - Feedback on draft guidance for mortgages and consumer credit

    Feedback statements Published: 27/01/2021 Last modified: 27/01/2021
    We have updated our guidance to firms on our approach to repossessions from 31 January 2021.
  8. FSA bans and fines insurance broker Harbinder Panesar £212,237 for misappropriating money from his business and selling worthless policies

    Press Releases Published: 15/01/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) today banned insurance broker, Harbinder Panesar, from working in the financial services industry and fined him £212,237.
  9. PS19/14: Loan-based (‘peer-to-peer’) and investment-based crowdfunding platforms: Feedback to CP18/20 and final rules

    Policy statements Published: 04/06/2019 Last modified: 04/06/2019
    This Policy Statement summarises the feedback we received to our Consultation Paper CP18/20, and sets out the final policy positions we have reached, taking into account the feedback we have received. It also contains the final rules which implement
  10. Firms must do more to ensure that they are always giving appropriate equity release advice, FCA review finds

    Press Releases Published: 17/06/2020 Last modified: 17/06/2020
    Firms must do more to ensure they are always giving appropriate advice to equity release consumers, an FCA review has found.