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Showing 1501 to 1510 of 1522 search results for needs of vulnerable customers.
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LIBOR and the FCA's powers under the UK Benchmarks Regulation: questions and answers
In September 2021, we published information for firms to help manage an orderly wind-down of LIBOR. We explain this as well as information about our UK Benchmarks Regulation (BMR) powers. -
TR14/8 - Insurers’ management of claims – household and retail travel
The emergency assistance activities of travel insurers and the need for the right insurance. ... process, where poor behaviours could lead to poor customer outcomes and have a wider impact on trust in the market. -
Implementing MiFID II – multi-firm review of research unbundling reforms
Our rules to implement the Markets in Financial Instruments Directive (MiFID) II require asset managers to explicitly pay for third-party research, and brokers to price and provide research separately. These are the findings of our review on how -
Wholesale banks and asset management cyber multi-firm review findings
In late 2017 and early 2018 we carried out a cyber multi-firm review with a sample of 20 firms in the asset management and wholesale banking sectors. The firms we selected varied in terms of their size, scale, operating models and geography. These -
FCA, PRA and Bank of England set out plan to improve diversity and inclusion in regulated firms
The FCA, PRA and Bank of England have opened a discussion with stakeholders on ambitious plans to improve diversity and inclusion in financial services, to achieve better outcomes for consumers and across markets. -
FCA consults on new rules for claims management firms to raise standards of conduct and protect consumers
We are consulting on new rules for claims management companies to raise standards of conduct. We will become the regulator of claims management companies (CMCs) on 1 April 2019. -
FCA confirms rules for legacy use of synthetic LIBOR rates and no new use of US dollar LIBOR
FCA confirms it will allow temporary use of ‘synthetic’ sterling and yen LIBOR rates in all legacy LIBOR contracts, other than cleared derivatives, that have not been changed at or ahead of end-2021 -
Sanctions systems and controls: firms’ response to increased sanctions due to Russia’s invasion of Ukraine
We set out key findings from our assessments of sanctions systems and controls in financial services firms. We include examples of good practice and areas for improvement, to help firms deliver even greater compliance with sanctions. -
PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules
On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge. -
FCA secures commitment from high street banks to use a ‘retry system’ when processing payments to stop unnecessary penalty charges
The Financial Conduct Authority (FCA) has reached an agreement with seven of the UK’s biggest high street banks that will see them use a same day ‘retry system’ when processing Direct Debits, standing orders and future dated bill payments.