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Showing 161 to 170 of 1519 search results for needs of vulnerable customers.

161. Banks, building societies and credit unions – branch access for essential services update

     Statements Published: 04/06/2020 Last modified: 05/06/2020
     Banks, building societies and credit unions have made significant efforts to maintain essential services for their customers during the coronavirus (Covid-19) crisis

162. Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms

     Guidance consultations Published: 01/04/2020 Last modified: 30/11/2020
     The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation.

163. Getting affordability right in consumer credit

     Speeches Published: 15/03/2018 Last modified: 15/03/2018
     Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, at Credit Summit, London.

164. FCA provides guidance to firms on maintaining access to cash for customers

     Banks building societies and credit unions Press Releases Published: 16/07/2020 Last modified: 16/07/2020
     The FCA wants to ensure that firms treat their customers fairly when closing a branch or ATM, including considering what alternatives they can provide their customers.

165. The rationale for the FCA’s Mission and the context which the FCA operates in

     Speeches Published: 26/10/2016 Last modified: 10/11/2016
     Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House.

166. FCA confirms further support for consumer credit customers

     Press Releases Published: 01/07/2020 Last modified: 01/07/2020
     The FCA has today confirmed the support users of certain consumer credit products will receive if they are still experiencing temporary payment difficulties due to coronavirus.

167. Building our societies through lending and savings

     Speeches Published: 09/05/2024 Last modified: 09/05/2024
     Speech by Emily Shepperd, FCA Chief Operating Officer at the Building Societies Annual Conference

168. Retail banking: our review of Basic Bank Accounts

     Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
     We have reviewed how retail banks provide information about Basic Bank Accounts.

169. Consumer credit regulation: the journey so far

     Speeches Published: 08/04/2016 Last modified: 08/04/2016
     Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

170. FCA confirms the increase in thresholds for contactless payments

     Press Releases Published: 03/03/2021 Last modified: 03/03/2021
     The Financial Conduct Authority (FCA) has confirmed changes to its rules to allow for an increase in the single transaction contactless payment threshold from £45 to £100. The contactless threshold for multiple transactions will also increase from