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Showing 221 to 230 of 1519 search results for needs of vulnerable customers.
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FCA joins other regulators to warn firms on debt collection
Together with Ofgem, Ofwat and Ofcom, the FCA has set out expectations for firms across markets, as many consumers continue to feel the strain from cost of living pressures. -
FCA publishes review into unsecured credit market
We have published a report on change and innovation in the unsecured consumer credit market following a Review by former Interim Chief Executive, Christopher Woolard CBE -
FCA proposes update to guidance on mortgages and consumer credit repossessions
In November 2020, we announced further support for mortgage and consumer credit borrowers experiencing payment difficulties as a result of coronavirus (Covid-19). -
FCA censures Amigo for failing to conduct adequate affordability checks
The FCA has publicly censured Amigo Loans Ltd for failing to conduct adequate affordability checks on borrowers and guarantors. -
Charles Randell speech at the Annual Public Meeting 2018
Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Annual Public Meeting at the QEII Centre, Westminster. -
Lloyds Banking Group sets up redress scheme for mortgage arrears customers
Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments. -
FCA and Payment Systems Regulator publish updated evidence on cash access
The FCA and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash. -
What can the consumer credit sector expect from the FCA?
Speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, at the Credit Summit, London. -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
Diversity and inclusion: Our role as a regulator
We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area.