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Showing 31 to 40 of 1519 search results for needs of vulnerable customers.
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Webinar: Consumer Vulnerability
Our webinar to learn about our Vulnerability Guidance and the role you and your firm play in ensuring customers are treated fairly. -
FCA asks banks to reconsider branch closures during coronavirus lockdown
Firms are reminded to consider the impact of national restrictions on compliance with the Principles, given our existing guidance on branch closures. -
Ageing population and financial services
Speech by Linda Woodall, Director of Life Insurance and Financial Advice, delivered at the Ageing Population Occasional Paper launch event. -
Messages firms can give customers about investments and life assurance following market volatility
We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19). -
Branch and ATM closures or conversions; good practice and areas for improvement
Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions. -
Flood and storm insurance claims
We remind firms to make sure they have plans in place to manage the impact of coronavirus on the seasonal increase in floor and storm-related claims. -
Buildings insurance for leasehold properties
Our expectations of regulated firms when arranging and providing fair value buildings insurance for leasehold apartment buildings. -
Countdown to the Consumer Duty
Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar -
Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
Digital Sandbox pilots
Find out about the 2 pilots of the Digital Sandbox that the FCA has held.