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Showing 321 to 330 of 1519 search results for needs of vulnerable customers.

321. Opening up and speaking out: diversity in financial services and the challenge to be met

     Speeches Published: 19/12/2018 Last modified: 19/12/2018
     Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Mitsubishi UFJ Financial Group, London.

322. FCA calls on firms to act following review of costs and charges disclosure in the investment sector

     Press Releases Published: 28/02/2019 Last modified: 28/02/2019
     The Financial Conduct Authority (FCA) has today published the key findings of supervisory work to assess the effectiveness of disclosure by asset managers and intermediaries, such as wealth managers, to their retail customers. This work was prompted

323. Knowing your customer and assessing their needs

     Tasks for regulated firms Published: 21/12/2015 Last modified: 21/02/2023
     If you provide financial advice to retail clients, it's important to assess each customer's needs before making recommendations. We explain what you should consider.

324. Consumer credit and consumers in vulnerable circumstances [pdf]

     Research insights Published: 01/04/2014 Last modified: 12/09/2014

325. Vulnerable transcript - Treating vulnerable customers fairly [pdf]

     Documents Published: 29/07/2020
     Video transcript for Treating vulnerable customers fairly video.

326. Risks to customers from financial incentives

     Tasks for regulated firms Published: 30/11/2015 Last modified: 10/02/2023
     The FCA out how financial incentives for staff could potentially have a negative effect on customers.

327. Impact assessment: Vulnerable customers thematic review [pdf]

     Impact assessments Published: 25/08/2017
     This impact assessment relates to the Vulnerable customers thematic review. It has been verified by the Regulatory Policy Committee.

328. Impact Assessment: FG21/1: Guidance on the treatment of vulnerable customers [pdf]

     Impact assessments Published: 20/12/2021
     This impact assessment relates to FG21/1: Guidance on the treatment of vulnerable customers.

329. Directory of certified and assessed persons

     Tasks for regulated firms Published: 04/09/2019 Last modified: 10/02/2023
     Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details.

330. Conduct risk during LIBOR transition

     Firms Focus areas Markets Markets policy Published: 19/11/2019 Last modified: 09/01/2023
     Questions and answers for firms on conduct risk during LIBOR transition.