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Showing 341 to 350 of 1519 search results for needs of vulnerable customers.
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Change of legal status
Find out how to notify or apply to us if you're changing your firm’s legal status. -
Update for customers of insurance broker firm Professional Construction Risks Ltd (PCRL)
We outline important consumer information for those who have purchased an insurance policy from PCRL. -
Rent-to-own
The FCA provides information on regulating rent-to-own sector. -
FS21/4: Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]
FCA Feedback statement (FS21/4) on GC20/3: Guidance for firms on the fair treatment of vulnerable customers: -
Consumer credit firms
Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms -
Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]
This Guidance is issued under section 139A of the Financial Services and Markets Act 2000 as guidance on our Principles for Businesses (the Principles). It sets out our view of what firms should do to comply with their obligations under the -
Consumer Duty
Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first -
GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]
Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable. -
Cancelling an authorisation or registration
You need to apply to the FCA to cancel your authorisation or registration. Find out how to submit your application. -
TR19/1: Debt management sector thematic review [pdf]
This report shares the findings of our thematic review of the debt management sector, which aimed to test whether firms within the debt management sector are meeting our standards, treating their new and existing customers fairly, and delivering