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Showing 421 to 430 of 1519 search results for needs of vulnerable customers.

  1. Consumer credit - Product development and marketing

    Consumer credit firms Published: 24/04/2019 Last modified: 03/02/2023
    We cover the products and services you sell and the need to minimise the risk of customer harm.
  2. Consumer Duty: the art of the possible in a year

    Speeches Published: 20/02/2024 Last modified: 20/02/2024
    Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.
  3. Protecting consumers

    What we do Published: 18/04/2016 Last modified: 19/07/2022
    Find out how the FCA protects consumers from harm caused by bad conduct in the financial services industry.
  4. Balance of interests

    Speeches Published: 26/06/2013 Last modified: 18/01/2017
    Speech by Martin Wheatley, Chief Executive, the FCA, at the International Derivatives Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.
  5. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  6. Apply to become a claims management company

    Firm authorisation Published: 27/04/2020 Last modified: 19/12/2023
    Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities.
  7. Culture and governance

    Speeches Published: 11/11/2015 Last modified: 24/11/2015
    Speech by Mark Steward, Director of Enforcement and Market Oversight at the FCA, delivered at the MetricStream Governance, Risk and Compliance Summit in London. This is the text of the speech as drafted, which may differ from the delivered version.
  8. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.
  9. FCA risk outlook

    News stories Published: 25/03/2013 Last modified: 23/04/2013
    The Financial Conduct Authority (FCA) will put consumers’ needs at its heart and will focus even more on ensuring there is a fair deal between firms and their customers.
  10. Regulating the funeral plans sector

    Firms Published: 05/02/2021 Last modified: 04/12/2023
    The FCA regulates pre-paid funeral plans, which means any funeral plan provider or intermediary must be authorised. Find out what this means for your firm.