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Showing 691 to 700 of 1519 search results for needs of vulnerable customers.
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Retail banking: product governance review
The latest stage of our supervision work looked at product governance in small and medium-sized retail banks. It examined how well banks consider customers’ needs when they design and sell products and provide after-sales services. We found common -
Consumer credit – Ongoing service and end of agreement
We outline why your commitment to customers does not end after they enter into an agreement with you. -
FCA announces changes to open banking identification requirements
The FCA has announced changes to limit the risk of disruption to open banking services after Brexit. -
UK FinTech: Regulating for innovation
Speech by Christopher Woolard, FCA Director of Strategy and Competition, delivered at the FCA’s event on UK FinTech: Regulating for innovation on 22 February 2016. This is the text of the speech as drafted, which may differ from the delivered -
PS14/18: Credit broking and fees
Fee-charging brokers will need to notify the FCA, quarterly, of the websites they operate. ... All brokers will need to include their legal name (as it appears in the FCA Register) in all advertising and all correspondence with customers. -
The view from the regulator on Operational Resilience
Speech by Megan Butler, FCA Executive Director of Supervision: Investment, Wholesale and Specialist, delivered on 5 December 2019 at 13.30 -
Overview of the FCA prudential approach
Speech by Nausicaa Delfas, Director of Specialist Supervision at the FCA, delivered at the first FCA Prudential Supervision Forum. This is the text of the speech as drafted, which may differ from the delivered version. -
The journey to a sustainable credit market
Speech by Christopher Woolard, Director of Strategy & Competition, FCA, delivered at the Credit Summit. This is the text of the speech as drafted, which may differ from the delivered version. -
Journey towards a conduct regulator
Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London -
FCA and Industry Working Group on interest-only mortgages
We are working with mortgage lenders and administrators to continue its work in the interest-only mortgage market.