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Showing 21 to 30 of 1033 search results for new complaints data published today by the Financial Conduct.

  1. FCA statement on super-complaint from Citizens Advice to the CMA on excessive prices for disengaged consumers

    Statements Published: 28/09/2018 Last modified: 28/09/2018
    Citizens Advice today submitted a super-complaint to the Competition and Markets Authority (CMA) calling on it to identify remedies and recommendations to put an end to the penalty paid by loyal and disengaged consumers. The super-complaint covers

  2. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    The Financial Conduct Authority (FCA) has today confirmed that it believes that, overall, the package of proposals on payment protection insurance (PPI) complaints laid out in its November 2015 consultation should ... FCA statement, 2 October 2015: The

  3. FCA data show 6.02m complaints in the second half of 2019

    Press Releases Published: 16/04/2020 Last modified: 16/04/2020
    The FCA has published the complaints figures for regulated firms for the second half (H2) of 2019. The data showed an increase in complaints from 4.29m in the first half (H1) of 2019 to 6.02m in the second half of 2019.

  4. FCA publishes update to pension redress methodology

    Press Releases Published: 10/03/2017 Last modified: 10/03/2017
    The Financial Conduct Authority (FCA) has today announced proposals for updating the methodology used to calculate the redress owed to consumers who were given unsuitable advice to transfer out of a defined benefit (DB) pension scheme.

  5. FCA publishes final report in relation to RBS GRG

    Press Releases Published: 13/06/2019 Last modified: 13/06/2019
    The Financial Conduct Authority (FCA) has today published the final report on its investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  6. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).

  7. FCA publishes Annual Report and Accounts 2017/18

    Press Releases Published: 19/07/2018 Last modified: 03/08/2018
    The Financial Conduct Authority (FCA) has today published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2017/18.

  8. FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger

    Press Releases Published: 29/08/2017 Last modified: 29/08/2017
    Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI).

  9. FCA reminds banks of their obligations when cancelling Continuous Payment Authorities

    Press Releases Published: 28/06/2013 Last modified: 29/11/2016
    Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today.

  10. FCA finalises revised Payment Services Directive (PSD2) requirements

    Press Releases Published: 19/09/2017 Last modified: 19/09/2017
    The Financial Conduct Authority (FCA) has today published its approach to implementing the revised Payment Services Directive (PSD2).