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The institutionalisation of customer service
Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment -
Vector Wealth Ltd enters administration
We set out the steps Vector Wealth Ltd customers can take and advice on how to protect against scams by fraudsters claiming to be acting on behalf of the administrators. -
FCA publishes response to British Steel Pension Scheme complaints
The FCA has been investigating a number of complaints about our actions in relation to the British Steel Pension Scheme (BSPS). -
Payment Services Regulations 2017 and Electronic Money Regulations 2011
The FCA provides information on the regulation of payment services and e-money, including who is affected by the rules. -
Notice to all FCA regulated firms with exposure to cryptoassets
We are reminding all regulated firms of their existing obligations when they are interacting with or exposed to cryptoassets and related services. -
Share, bond and boiler room scams
Find out how share and bond scams work, how to avoid them and what to do if you’re scammed. -
Information for ARM investors
There have been a number of developments recently that affect investors in bonds issued by ARM Asset Backed Securities SA (ARM), a securitisation vehicle based in Luxembourg. We take a look at some frequently asked questions. -
FCA acts to improve competition in the investment platforms market
The Financial Conduct Authority (FCA) has today set out a package of measures to help consumers who invest through investment platforms more easily find and switch to the right one for them. The package - set out in the final report of its -
Financial Crime: analysis of firms’ 2017-2020 REP-CRIM data
The FCA provides analysis of the annual financial crime data return (REP-CRIM) submissions for the 3 reporting periods between 2017-2020. -
The journey to a sustainable credit market
Speech by Christopher Woolard, Director of Strategy & Competition, FCA, delivered at the Credit Summit. This is the text of the speech as drafted, which may differ from the delivered version.