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Showing 11 to 20 of 576 search results for obligations under the Consumer Duty.

  1. Maturing dormant Child Trust Fund accounts

    Investment managers Published: 09/11/2020 Last modified: 09/11/2020
    Information for Child Trust Fund (CTF) providers on the treatment of dormant accounts at maturity, including legislative changes and how to apply for a modification by consent if a client can’t be contacted.
  2. Credit unions carrying out consumer credit activities

    Tasks for firms Published: 16/11/2015 Last modified: 03/04/2024
    Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.
  3. How to apply for authorisation or registration

    Firms Firm authorisation Published: 24/05/2023 Last modified: 19/12/2023
    If your firm needs to be authorised by us, or registered with us, learn about the process, our expectations and how to apply.
  4. PS22/9: A new Consumer Duty

    Policy statements Published: 27/07/2022 Last modified: 27/07/2022
    We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.
  5. Transitional provisions and regimes

    Firms Published: 01/10/2020 Last modified: 31/03/2022
    Find out about the transitional provisions and regimes that are operating, following the end of the transition period.
  6. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.
  7. FCA sets out initial findings on bank account access and closures

    Press Releases Published: 19/09/2023 Last modified: 19/09/2023
    The FCA has published the findings of its initial data exercise on bank account access and closures.
  8. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed
  9. Preparing for the future of Consumer Investments

    Corporate documents Published: 08/12/2023 Last modified: 08/12/2023
    We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved.
  10. FCA's key priorities for the financial advice industry

    Speeches Published: 02/11/2022 Last modified: 13/06/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.