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Showing 21 to 30 of 157 search results for often consumers are claiming on their insurance policies.

  1. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put
  2. PS13/2 Tracing employers’ liability insurers – historical policies

    Policy statements Published: 04/06/2013 Last modified: 30/08/2015
    We are confirming new rules on employers’ liability insurance.
  3. FCA finds small firms need to manage financial crime risks more effectively

    Press Releases Published: 14/11/2014 Last modified: 23/11/2021
    The Financial Conduct Authority (FCA) has found that many small banks and commercial insurance intermediaries fail to effectively manage financial crime risk.
  4. Insurance sellers and authorisation

    New firm authorisation Published: 09/08/2017 Last modified: 15/02/2023
    Here we list some typical misconceptions about the way we authorise insurance sellers. Then we give you the facts.
  5. FCA says general insurance add-on industry must make changes

    Press Releases Published: 11/03/2014 Last modified: 11/03/2014
    25% of consumers who bought insurance as an “add-on” were not aware that they could buy the product separately elsewhere. ... This compared with 64% for personal insurance sold to consumers, including motor and household insurance.
  6. General insurance add-ons market study

    Market studies Published: 24/07/2014 Last modified: 01/04/2016
    consumer organisations. any consumers who have bought or are thinking of buying these products. ... Our study confirmed that selling a product as an add-on often lead to consumers purchasing products that were of poor value and not what they needed.
  7. The challenges for insurance and regulators in a Big Data world

    Speeches Published: 22/11/2016 Last modified: 22/11/2016
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Association Of British Insurers (ABI) annual conference.
  8. Promoting competition in the financial services sector

    Speeches Published: 11/03/2014 Last modified: 18/03/2014
    Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Future of Financial Services summit, London. This is the text of the speech as drafted, which may differ from the delivered version.
  9. Meeting the growth challenge

    Speeches Published: 15/05/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version.
  10. FCA proposals to tackle issues in GAP insurance market

    Press Releases Published: 12/12/2014 Last modified: 12/12/2014
    GAP insurance is usually offered alongside car sales. We found that consumers were often buying without having previously thought about the product or shopping around for alternatives and were not always ... a lack of consumer awareness that GAP