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Showing 61 to 70 of 4657 search results for our Consumer Credit sourcebook.

  1. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

  2. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

    Policy and guidance Policy statements Published: 02/03/2017 Last modified: 03/05/2024
    The FCA's Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints.

  3. Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living

    Mortgage lenders and intermediaries Statements Published: 07/12/2022 Last modified: 08/12/2022
    The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes.

  4. Building societies: Facing the challenges and opportunities head on

    Speeches Published: 19/05/2016 Last modified: 19/05/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, delivered at the Building Societies Association Annual Conference on 19 May 2016, in Gateshead.

  5. CP16/2: Mortgage Credit Directive: Minor changes to our rules and guidance

    Consultation papers Published: 15/01/2016 Last modified: 23/02/2016
    to ensure you make an application for the appropriate consumer credit permissions before 21 March 2016 or, if earlier, the application deadline we have sent you. ... It will also affect firms and consumers with credit agreements or consumer hire

  6. Ten years after Lehman: how accountants can make finance safer

    Speeches Published: 06/09/2018 Last modified: 25/11/2021
    Speech by Charles Randell, Chair of the Financial Conduct Authority and Payment Systems Regulator on how accountants can make finance safer.

  7. How we can help consumers cope during the cost of living squeeze

    Blogs Published: 06/02/2023 Last modified: 06/02/2023
    In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living.

  8. PS16/15: Feedback on CP15/33 - Consumer credit: proposals in response to the CMA recommendations on high-cost short-term credit

    Policy statements Published: 26/05/2016 Last modified: 26/05/2016
    from other financial promotions; and guidance making clear that all results must comply with the Consumer Credit Sourcebook (CONC)3 requirement to be clear, fair and not. ... firms offering or developing quotation search tools. trade bodies representing

  9. Automated advice: existing rules and guidance

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.

  10. CP18/28: Brexit: proposed changes to the Handbook and Binding Technical Standards – first consultation

    Consultation papers Published: 10/10/2018 Last modified: 28/02/2019
    In this paper, we publish our proposals on how we will amend our Handbook and EU derived binding technical standards (BTS) if the UK leaves the EU without an implementation period in place. We also set out our proposed approach to EU
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