Search results

Showing 1 to 10 of 138 search results for our Consumer Duty came into force for new and existing.

1. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 27/06/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

2. Benchmarks supervision

   Markets Published: 22/04/2016 Last modified: 14/12/2022
   Benchmark administrators and supervised contributors are overseen by the Benchmarks Supervision team. Learn more about notifications and providing information.

3. Consumer Duty sets higher standards for financial services customers

   Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
   The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

4. Financial promotions data 2023

   Data Published: 14/02/2024 Last modified: 13/03/2024
   The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

5. Consumer Duty: the art of the possible in a year

   Speeches Published: 20/02/2024 Last modified: 20/02/2024
   Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.

6. Financial promotions quarterly data 2023 Q2

   Data Published: 04/08/2023 Last modified: 03/11/2023
   We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2023 and 30 June 2023.

7. Information for firms on motor finance complaints 

   Consumer credit firms Published: 24/01/2024 Last modified: 12/04/2024
   Guidance for firms affected by the FCA's review into the historical use of discretionary commission arrangements (DCAs) in the motor finance industry.

8. Immigration Act 2014

   Tasks for firms Published: 10/11/2015 Last modified: 29/02/2024
   The FCA explains how the Immigration Act 2014 prohibits banks and building societies from opening current accounts for people who are known not to have leave to remain in or to enter the UK.

9. Prescribed Persons Annual Report 2022/23

   Data Published: 20/07/2023 Last modified: 20/07/2023
   The FCA is reporting on the whistleblowing disclosures made to it, under the Prescribed Persons Regulations 2017 covering April 2022 to 31 March 2023.

10. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.