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Showing 11 to 20 of 138 search results for our Consumer Duty came into force for new and existing.

  1. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

  2. Power brokers: how to transform into the lynchpins of the ecosystem

    Speeches Published: 16/05/2024 Last modified: 16/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the British Insurance Brokers' Association Conference.

  3. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  4. Financial Services & Markets Act 2023 gives FCA new powers to protect access to cash

    Statements Published: 18/08/2023 Last modified: 18/08/2023
    FCA’s new powers are an important step towards maintaining reasonable provision of cash deposit and withdrawal services.

  5. Update for consumers on Philips Trust Corporation

    News stories Published: 22/03/2024 Last modified: 02/04/2024
    We provide an update for consumers on our work relating to the administration of Philips Trust Corporation.

  6. Authorised fund managers’ assessments of fund value 2023

    Multi-firm reviews Published: 10/08/2023 Last modified: 10/08/2023
    Feedback following the second MFR of Authorised Fund Managers compliance with our Assessment of Value rules.

  7. Findings of multi-firm review into insurers' valuation of vehicles

    Multi-firm reviews Published: 27/03/2024 Last modified: 27/03/2024
    We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims).

  8. The future of financial conduct regulation

    Speeches Published: 23/04/2019 Last modified: 22/01/2021
    Speech by Andrew Bailey, Chief Executive of the FCA, on the the future of financial conduct regulation, delivered at Bloomberg, London

  9. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.

  10. Testing how Authorised Fund Managers are embedding the Guiding Principles in ESG and sustainable investment funds

    Multi-firm reviews Published: 16/11/2023 Last modified: 16/11/2023
    We set out findings from our supervisory work that looked at how authorised fund managers (AFMs) comply with existing regulatory requirements and expectations on the design, delivery and disclosure of Environmental, Social and Governance (ESG) and