Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 31 to 40 of 138 search results for our Consumer Duty came into force for new and existing.

  1. Investor protection in the UK: New tools, new challenges

    Speeches Published: 19/09/2014 Last modified: 19/09/2014
    Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.

  2. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

  3. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.

  4. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    Second, a firm identifies a group of existing consumers to which it can profitably offer a higher price. ... Some of the existing consumers charged a higher price will stop buying or buy less, so are worse off.

  5. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  6. Guidance on the duty of responsibility: PS17/9

    Policy statements Published: 28/09/2016 Last modified: 03/05/2017
    In this Policy Statement, we set out guidance in the Decision Procedure and Penalties Manual (DEPP) on how we will enforce the ‘duty of responsibility’.

  7. PS22/9: A new Consumer Duty

    Policy statements Published: 27/07/2022 Last modified: 27/07/2022
    We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.

  8. One month to go for the Consumer Duty

    News stories Published: 28/06/2023 Last modified: 18/10/2023
    The Consumer Duty comes into force on 31July for new and existing products and services that are open for sale or renewal. Read more about how firms should be preparing.

  9. FCA highlights areas of focus for firms implementing the Consumer Duty

    Press Releases Published: 25/01/2023 Last modified: 25/01/2023
    With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.  

  10. Financial watchdog stops thousands of misleading ads and promotions

    Press Releases Published: 14/02/2024 Last modified: 14/02/2024
    The FCA data for 2023 shows it published 2,285 alerts to help prevent consumers from losing their money to scams, up from 1,800 in 2022.